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    Kaunia.com Help

 

General
1. What is Kaunia.com?
2. How can I use Kaunia.com?
3. What is Auction?
4. What is FixedPrice?
5. What is Classifieds?
Registration
1. How do I Register?
2. Is it free to register?
3. What can I do if I register?
Buying
1. How to find something to buy?
2. How to Buy Using Auction?
3. How do I place a bid?
4. Who wins the Auction?
5. What happens when I win an auction?
6. How do I pay the seller?
Selling
1. How do I sell something?
2. Is it really FREE to sell?
3. What items can I sell?
4. How do I list an item for sale?
5. How to list a FixedPrice item?
6. How do I list an item for Auction?
7. How do I list a Classified item?
8. Smart selling tips?
9. How do I set an appropriate price?
10. What is the fee to sell On Kaunia.com?
11. How does the buyer pay me?
12. How do I deliver?

Also see FAQ for answers you dont find here.

What is Kaunia.com?
Kaunia.com is an E-Trading platform where you can buy and sell brand new or secondhand goods across hundreds of categories. Kaunia.com do not sell anything itself rather Kaunia.com acts as a platform for you to sell your product to thousands of its other users.

How can I use Kaunia.com?
You can use your Kaunia.com to BUY & SELL new and used items among thousands of user just like you.


A. Selling
   1. Earn money by selling your used stuff; i.e. Old TV, Mobile Set, Car.
   2. Sell brand new items online without paying for showroom-rent or employee-salary.
   3. Advertise more effectively than newspaper with complete description and pictures.
   4. Maximize you business by selling your company's product online.
B. Buying
   1. More competition so buy for cheaper price.
   2. Use Auction to get items on your price.
   3. Buy from the comfort of your home.
   4. Get items delivered to your home.
   5. See Classifieds and get complete picture of what you are looking for.

How do I Register?
Registering with Kaunia.com is simple. Just follow the steps:

1. Fill out the short "Registering Form" with your Name, Email, and Kaunia.com-ID,
2. Check your email for your password,
3. Login and start using Kaunia.com.

Is it free to register?
Registering with Kaunia.com is 100% FREE.

What can I do if I register?
When you register with Kaunia.com you become a member of the largest online marketplace in Bangladesh. You can use your membership to BUY & SELL new and used items among thousands of user just like you.

How to find something to buy?
Simply search for the item you are looking for.

You can search for items that falls into a specific category such as "Computers & Networking" or "Real Estate". You can also search by price range, type of listing, item condition, payment option, and warranty option.

If someone is selling what you are looking for, you will see a list of matching items. Then just click to view details and buy or bid if you like.

What is Auction?
Auction is the best way to buy. Items selling on Kaunia.com's Auction don't have any fixed price. This gives you a chance to say how much you want to pay for an item. If you name the highest price then you get to buy it.

Terms to understand:
Bid: Naming your own price for an item you want to get.
Current Price: Price of an item (minimum price you can place).
Min. Bid Increment: You must increase at least this amount over the current price to get an item.
Time Remaining: Time after the auction will be closed.
Highest Bidder: Person named the most price.
Winner: Person who gets to buy the item.

Who wins the auction?

Many people can bid (name a price) for an item, but the winner will be the highest bidder. If more than one item is available by seller, there could be several winners.

When is winner announced?

The Winner for an auction is announced by Kaunia.com's automated system when the auction ends.

How do I place a bid?

Bidding is simply naming the price that you are willing to pay for an item.

To make a bid:
Login to your account,
find the item you want, and
Name your price. (Your price must be above Current Price + Min. Bid Increment)

You must understand the following terms:
Current Price: current price of the item (someone already named this price).
Min. Bid Increment: you must increase at least this amount over the current price to get the item.
Time Remaining: time after the auction will be closed.

To be able to bid you have to be registered user of Kaunia.com.

Who wins the Auction?
Many people can Bid for a single item, but the winner will be the highest bidder. If more than 1 item is available, there can have several winners. In this case the winners will be the highest bidder, the runners up, the second runners up, and so on depending on the number of items available from that seller.

The Winner(s) will be decided by Kaunia.com's automated system when the auction ends.

What happens when I win an auction?
If you win an auction, you will receive an email with payment information. You are obligated to pay the seller within THREE (3) DAYS from the time the auction is closed.  Violation of this policy will result in negative feedback, or even permanent cancellation of your membership with Kaunia.com.

Please participate responsibly.

What is FixedPrice?
Items selling on fixed price are known as FixedPrice.

What is Classifieds?
Classifieds are similar to the advertisements you find on newspapers only it is more descriptive and and with pictures to make your decision making easier.

How do I pay the seller?
Following payment methods are available:

COD: Cash On Delivery
"The MOST SECURE way to trade" Pay cash at the time of delivery.

PIP: Pay In Person
"VERY SECURE way to trade" Go to seller's place, pay, and receive your item.

MOP: Money Order Pay
Mail a money order, demand draft, or bank draft to seller's address.

CP: Cheque Pay
"SECURE when made A/C pay" Mail a cheque to seller's bank or to seller's address. Item will be delivered after cheque is cashed.

How do I sell something?
To sell something on Kaunia.com, first decide how would you like to sell -- or .

Once you have decided just follow these Three 3 steps:
1. List: Give complete description & provide an image to attract buyers.
2. Sell: View all of your orders online.
3. Dispatch: You will receive contact details of your buyers from us. Get in touch with buyer to deliver the items at your convenience.

Is it really FREE to sell?
Yes, It is FREE. You can advertise and sell your item free in Kaunia.com.com
** We offer cheap enhancement services for a minimal fee
  priorityitem .:. 3 days Tk.20, 7 days Tk.25, 30 days Tk.30
featureditem .:. 3 days Tk.90, 7 days Tk.140, 30 days Tk.300

How to Buy Using Auction?
Auction is the best way to buy. Items selling on Kaunia.com's Auction don't have any fixed price. This gives you a chance to say how much you want to pay for an item. If you name the highest price then you get to buy it.

How do I place a bid?

Bidding is simply naming the price that you are willing to pay for an item.

Scroll down to Place Your Bid Now section,
Type in the price you want to pay next to Your Maximum Bid.
This amount must be grater than or equal to Current Bid amount(calculation Current Price + Min. Bid Increment),
Select the Quantity you want, and
Finally click on when you are done.

To be able to bid on Kaunia.com you have to be a registered user.

Terms to understand:
Bid: Naming your own price for an item you want to get.
Current Price: Price of an item (minimum price you can place).
Min. Bid Increment: You must increase at least this amount over the current price to get an item.
Time Remaining: Time after the auction will be closed.
Highest Bidder: Person named the most price.
Winner: Person who gets to buy the item.


Who wins the auction?

Many people can bid (name a price) for an item, but the winner will be the highest bidder. If more than one item is available by seller, there could be several winners.

When is winner announced?

The Winner for an auction is announced by Kaunia.com's automated system when the auction ends.

What happens when I win an auction?

If you win an auction, you will receive an email with payment information. You are obligated to pay the seller within THREE (3) DAYS from the time the auction is closed.  Violation of this policy will result in negative feedback, or even permanent cancellation of your membership with Kaunia.com.

Please participate responsibly.
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